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Pan-Africa Coverage

Tegasms has direct connections with mobile carriers across Africa, letting you send SMS to customers in Tanzania, Kenya, Uganda, Rwanda, and 50+ other African countries from a single platform.

Supported countries

Tegasms covers the major markets across East, West, Central, and Southern Africa:

East Africa

  • Tanzania
  • Kenya
  • Uganda
  • Rwanda
  • Burundi
  • Ethiopia
  • Somalia

West Africa

  • Nigeria
  • Ghana
  • Senegal
  • Ivory Coast
  • Cameroon
  • Mali
  • Burkina Faso

Southern Africa

  • South Africa
  • Botswana
  • Namibia
  • Zimbabwe
  • Zambia
  • Malawi
  • Mozambique

Central Africa

  • Democratic Republic of Congo
  • Republic of Congo
  • Chad
  • Central African Republic

And 30+ additional African countries. If you need to send to a specific country, contact support at info@tegasms.co.tz to confirm coverage.

Direct carrier connections

Tegasms maintains direct relationships with major mobile carriers in each country:

Tanzania

  • Vodacom
  • Airtel
  • Tigo
  • Halotel

Kenya

  • Safaricom
  • Airtel
  • Equity Bank (Equitel)

Uganda

  • MTN
  • Airtel
  • Vodafone

Rwanda

  • MTN
  • Airtel
  • Tigo

Direct connections mean:

  • Higher delivery rates, Messages go directly to carriers, not through intermediaries
  • Faster delivery, No routing delays from third-party aggregators
  • Better reliability, Direct relationships ensure consistent service
  • Local support, Tegasms has teams in each country to handle issues

Pricing by country

SMS pricing varies by country based on carrier costs and local market rates. Tanzania has the lowest rates:

CountryPrice per SMS
TanzaniaTZS 13.00 - 19.00
KenyaKES 3.50 - 5.00
UgandaUGX 150 - 250
RwandaRWF 50 - 80
Other countriesVaries by country

Contact sales at info@tegasms.co.tz for pricing in specific countries or for volume discounts.

Sending to multiple countries

To send SMS across multiple countries:

  1. Prepare your contact list with phone numbers including country codes
  2. Use the full international format: +COUNTRYCODE + PHONENUMBER
  3. Example: +255712345678 (Tanzania), +254712345678 (Kenya), +256712345678 (Uganda)

Tegasms automatically routes each message to the correct country based on the country code.

+255712345678
+254712345678
+256712345678
+27712345678

Upload this CSV to your dashboard and send. Tegasms routes each message to the correct country and applies the appropriate pricing.

note

Always include the country code (+) in your phone numbers when sending to multiple countries. Without the country code, Tegasms assumes the number is in your default country.

Carrier routing

Tegasms intelligently routes messages to the best carrier for each number:

  1. Tegasms receives your message
  2. Analyzes the phone number to determine the country and carrier
  3. Routes the message to the appropriate carrier
  4. Carrier delivers to the recipient's phone

This happens automatically. You don't need to specify which carrier to use.

Delivery rates by country

Tegasms maintains high delivery rates across all supported countries:

  • Tanzania, 99.8% delivery rate
  • Kenya, 99.6% delivery rate
  • Uganda, 99.5% delivery rate
  • Rwanda, 99.4% delivery rate
  • Other countries, 98%+ delivery rate

Delivery rates may vary based on:

  • Network conditions in each country
  • Recipient phone status (on/off, in service)
  • Message content and sender ID approval
  • Time of day and network congestion

International SMS best practices

Use country codes, Always include the full country code (+) in phone numbers

Verify numbers, Ensure phone numbers are valid for their country. Invalid numbers will fail to deliver.

Consider time zones, When scheduling campaigns, account for time zone differences across countries

Test first, Send a small test to each country before launching large campaigns

Monitor delivery rates, Check your analytics to see how each country performs

Respect local regulations, Each country has different SMS regulations. Ensure your messages comply with local laws.

warning

Some countries have strict regulations on SMS content and sender IDs. For example, some countries require sender IDs to be pre-approved, or prohibit certain types of messages. Check local regulations before sending campaigns.

Expansion to new countries

Tegasms regularly adds coverage to new countries. If you need to send to a country not listed above, contact support at info@tegasms.co.tz. Tegasms can often enable coverage within days.

See also

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